1.Purpose of handling personal information.
Company Refund Gate processes personal information for the following
purposes and does not use it for any other purpose than:
Confirmation of a customer's intention to sign up, the person verification
according to the service provision to the customer, maintenance of
membership, management, payment of goods or services based on the
supply of goods or services, etc.
2.Processing and possession period of personal information.
1.When collecting personal information from the information subject, the
company maintains the personal information that has been agreed upon, sets
the period of use, or holds the personal information in accordance with the
law, and sets the period of use to manage the personal information.
2.The details are as follows:
Refer to the following examples to present the retention period, laws and
grounds for the processing of personal information
(Example) -Sign up and manage customers : Until service contract or
membership cancellation, In exceptional cases, the bond or debt relationship
is managed until the settlement of the debt.
Supply records for contracts, withdrawals, payments, and goods in
e-commerce: 5 years
3. The provision of personal information to third parties.
The Refund Gate does not provide personal information to any third party
except under Article 17 of the Personal Information Protection Act, such as
the separate consent of the information subject and the special provisions of
4.Consignment of personal information processing.
The Refund Gate does not entrust the processing of personal information.
5.The rights, obligations and exercise of information subjects can
exercise the following rights as information subjects.
A subject of Information can exercise their respective rights to privacy at
1.Require access to personal information.
2.Request correction for errors, etc.
4.Processing Stop Request.
6.Rights and methods of exercise of members and legal
1.Members and their legal representatives can at any time inquire or modify
personal information of themselves registered or children under the age of 14
and request cancellation of their membership (withdrawal of their consent).
2.In order to check and modify personal information of members or children
under the age of 14, the user can directly access and correct the information
by clicking "Modifying member information".
To cancel (withdrawal of consent), you can directly withdraw from the
membership by clicking "Exit membership."
3.If a member or legal representative requests correction for a personal
information error, the personal information would not be used or provided
until the correction is completed.
4.The company processes personal information that has been canceled or
deleted at the request of the members or legal representatives in accordance
with "2.Processing and possession period of personal information" and
cannot be accessed or used for any other purposes.
7.Items of personal information collected and The way to modify them.
The Refund Gate collects personal information for membership, service
provision, and other counseling.
-Home address, Password, Birth date, Home phone number, Gender, Login
ID, Mobile phone number, Name, E-mail, Connection IP information, Cookie
information, Service history, Connection log.
Company, Company phone number.
3)The way to collect personal information
Membership and Board of the homepage.
8.The destruction of personal information.
In principle, The Refund Gate destroys the personal information immediately
after the purpose of processing the information has been achieved. The
destruction procedures, deadlines, and methods are as follows:
The destruction procedures.
The personal information of the users should be destroyed within five days of
the end date if the retention period has expired.
If personal information such as achieving the purpose of handling personal
information, abolishing the service, or terminating the project, etc becomes
unnecessary, the personal information shall be destroyed within five days from
that date if it is deemed unnecessary.
9.Measures to secure personal information security.
In accordance with Article 29 of the Personal Information Protection Act, the
Refund Gate takes technical, managerial and physical actions necessary to
secure stability as follows:
1)Minimize and train employees handling personal information.
It is currently implementing measures to manage personal information by
designating employees who handle personal information and minimizing them
by limiting them to those in charge.
In order to secure safety related to personal information handling, the
company regularly conducts self-inspection(once a quarter).
3)Establishing and implementing an internal management plan.
To ensure the safe handling of personal information, the Refund Gate
establishes and implements an internal management plan.
4)Encode personal information.
The user's personal information and password are encoded, stored, and
managed so that only he or she can know.
In addition, important data also provides security, such as encoding files and
transfer data or using file locking.
5)Technical measures against hacking, etc.
The company regularly updates and checks security programs to prevent
leakage and damage of personal information by hacking or computer viruses,
installs systems in areas with restricted access from outside, and monitors
and blocks them technically and physically.
6)Restrict access to personal information
We provide access to database systems that process personal information by
granting, changing, and removing access to personal information. We use
intrusion prevention systems to control unauthorized access from outside.
7)Keep access records and prevent falsification.
We store and manage records that have been connected to the personal
information processing system for at least 6 months. To prevent forgery,
theft, and loss of connection records, we use the security function.
10. Items related to the installation, operation and rejection of
automatic personal information collection devices.
The Refund Gate uses 'cookies' to store and retrieve information about the
members from time to time to provide individually customized services to the
Cookies are stored on your computer's hard disk as a small text file that the
server used to run our web site sends to your browser, and your computer is
identified but you are not personally identified.
1.Purpose of using cookies, etc.
Analyzing the frequency of access and time of visits by members and
non-members, identifying and tracking user trends and areas of interest, and
providing target marketing and personal custom service by identifying the
degree of participation in various events and number of visits.
2.The way to reject cookie settings.
The member has the option of installing cookies. Therefore, the member can
set options in the web browser to allow all cookies, check each time the
cookies are stored, or reject all cookies.
Example of how to set up : (For Internet Explorer) Tools located at the top
of the web browser->Internet Options->Personal information. However,
cookies should be allowed in order to access the company's web site, and it
may be difficult to use the company's services that require login.
11.Personal Information Management Officer.
1)The Refund Gate is responsible for the handling of personal information,
and designated the person in charge of personal information management as
shown below to handle complaints and damage remedy, etc of information
subjects related to personal information processing.
Personal Information Management Officer
Name : The Refund Gate
2)The person in charge of the information can inquire all personal information
protection related inquiries, complaints, and damages caused by using the
company's service (or business).
The company will answer and process inquiries from the information subject
additional, deleted, or corrected changes according to the law or policy, we
will notify the change through the notice from 7 days before the change.